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Amélie G.

Bilingual Account Manager (FR / EN)

Quebec City, QC · 7 years of experience · Senior Account Manager, Nordic Telecom

“94% client retention with 12% book growth last year”

Bilingual (French first language, fluent English) account manager with seven years in telecom. Manages a book of 40+ business accounts across Quebec and Eastern Ontario, and keeps clients by picking up the phone and solving problems.

Skills

Salesforce CRMContract negotiationBilingual client communicationUpselling & renewalsComplaint resolution
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